I have uninstalled the printers, uninstalled every HP product I can find, cleared the printui.exe /s drivers screen of all HP entries, re-installed the various HP software options (including the full software set including drivers, and the HP smart application), and run as many things as possible as the system administrator, but it has not worked.The OfficeJet Pro 8710 units, which were already installed on both PCs, are now both showing a status of "Driver is unavailable", and none of the on-site users are able to print to either of the 8710 units, although other functionality (predominantly scanning functionality) remains unaffected.In a small office network of 2 PCs and 2 OfficeJet Pro 8710 units, both the PCs (running Windows 10 Pro 圆4) have done Windows Update, and rebooted.Hi guys, I posted about this under the following thread initially :- helped me with the issue at that time, but it appears to have happened again after a further Windows 10 update, and so I thought I would start a new thread. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Problems can arise when your hardware device is too old or not supported any longer.
This will help if you installed an incorrect or mismatched driver. Try to set a system restore point before installing a device driver. It is highly recommended to always use the most recent driver version available. If it's not, check back with our website so that you don't miss the release that your system needs. If you have decided that this release is what you need, all that's left for you to do is click the download button and install the package. Also, don't forget to perform a reboot so that all changes can take effect properly.īear in mind that even though other OSes might be compatible, we do not recommend installing any software on platforms other than the specified ones. If that's the case, run the available setup and follow the on-screen instructions for a complete and successful installation. In case you intend to apply this driver, you have to make sure that the present package is suitable for your device model and manufacturer, and then check to see if the version is compatible with your computer operating system. In order to benefit from all available features, appropriate software must be installed on the system. Windows OSes usually apply a generic driver that allows computers to recognize printers and make use of their basic functions. Improved Install Flows to resolve / provide better recommendations for Printer Not Found issues.
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